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CONSUMER RESPONDENT ARREST  BEFORE THE HON'BLE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM AT …………………. App No :___________________ of 20…………………… in Complaint No: _______ Applicants/Complainants  Versus Respondents/Non-Applicants  Application under Section 151, Order 38 Rule 1 and 2 of CPC read with Section 13 [4] [I] of The Consumer Protection Act, 1986 for ________________ arrest of the opposite parties Nos 1 and 2 before judgment Respectfully ……………….:  1. That the complainants/applicants have filed the above complaint in this Hon'ble Forum, hearing whereof will take some time.  2. That when the complaint came up before this Hon'ble Forum on ___________, this Hon'ble Forum was pleased to issue notices to the respondents.  3. That _______  4. That seeing the conduct of the respondents Nos. _____________, the complainants/applicants have reasonable apprehensions that the respondent No. ______________ are doing so with intent to delay the complainant and to avoid the process of this Hon'ble Court and obstruct and delay the administration of justice, process of this Hon'ble Forum and execution of order that may be passed by this Hon'ble Forum. It is further submitted that the respondent Nos.________ ____ have wound up their business at ________________Coimbatore and are likely wound up their business at Mumbai and defrauded their customers of their hard earned money to the tune of crores of rupees. The respondent Nos. ____________ are now about to abscond or leave the local limits of the jurisdiction of this Hon'ble Forum and have already disposed of and removed from the local limits of the jurisdiction of this Forum their property. The circumstances are affording reasonable probability that the respondents are about to leave India as there will be multiplicity of litigation against them as they have started their business solely with a view to defraud the customers.  5. That interest of justice therefore, demands that this Hon'ble Forum may be pleased to issue a warrant to arrest the respondent Nos. ____________ and bring them before the Forum to show cause why they should not furnish security for their appearance for enforcing their attendance.  6. It is, therefore, most respectfully prayed that this application may be allowed and during the tendency of this complaint, the warrant for arrest of respondent No. _____________ be issued and security obtained from them in accordance with law. This Hon'ble Forum may also be pleased to take note of the contempt committed by the respondents Nos. ____________. Such other orders be also passed in favour of the complainants as deemed fit and proper by this Hon'ble Court in the facts and circumstances of the case.  AND FOR THIS ACT OF KINDNESS, THE HUMBLE APPLICANT AS IN DUTY BOUND, SHALL EVER PRAY  ……………………………………. Applicants/Complainants _______ Through, Advocate  BEFORE THE HON'BLE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM …………………. App No :_________________ of 20…………………..In Complaint No :______ ……………………………………………………………..Applicant/Complainant                                      Versus ……………………..………………………………………Respondents/Non-applicants  Affidavit in support of Application under Section 151, Order 38 Rule 1 and 2 of CPC read with Section 13 [4] [I] of The Consumer Protection Act, 1986  I, ________________________, do hereby solemnly affirm and declare as under :- 1. That the accompanying application has been prepared under my instructions 2. That the contents of paras 1 to______ ____ of the accompanying application are correct and true to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true, no part of it is false and nothing material has been concealed therein.  Affirmed at ……………………… this the ______.  Deponent  Download Word Document In English. (Rs.30/-)

CONSUMER RELEASE OF DEPOSIT  BEFORE THE HON'BLE TN STATE CONSUMER REDRESSAL COMMISSION AT ……………….. Application No.: ______ of 20…. in Revision No.______ ……………….………………………………………………………..Petitioner/Applicant  Versus ………………………………………………………………………….Respondents  Application for release of amount deposited by the OPs/Non-applicants Respectfully …………………  1. That the above mentioned case is pending adjudication before this Hon'ble Commission. 2. That the OPs/petitioner has deposited a sum of Rs. ………….……… in the registry of this Hon'ble Commission from the proceeds of sale.  3. That the Ld. District Forum has passed orders for payment of Rs. ……………………, damages Rs. _____, and cost amounting to Rs. __________________ in favour of the applicant.  4. It is, therefore, most respectfully prayed that this application may be allowed in the interest of justice and an amount of Rs. _____ may kindly be released in favour of the applicant through his counsel. Such other orders be also passed as deemed fit and proper in the facts and circumstances of the case. ……………………………. Petitioner ______ Through, Advocate  BEFORE THE HON'BLE TN STATE CONSUMER REDRESSAL COMMISSION AT ………………………….. Application No.:______ of 20…………. in Revision No.: ______ ……………………………………………………..Petitioner/Applicant                                Versus …………………………………………………………Respondents  Affidavit in support of the application I, ______________________, do hereby solemnly affirm and declare as under : 1. That the accompanying application has been prepared under my instructions. 2. That the contents of paras 1 to _______________ of the application are correct and true to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true to the best of my knowledge and no part of it is false and nothing material has been concealed therefrom.  Affirmed at ……………………… this the ______  Deponent  Download Word Document In English. (Rs.20/-)

Download Word Document In English. (Rs.40/-) CONSUMER ELECTRIC COMPLAINT 2  BEFORE THE DISTRICT CONSUMER DISPUTE  REDRESSAL FORUM AT …………………. Complaint No: ______ of 20……. …………………………………………………………………………...Complainant  Versus ……………………………………………………………………………Respondents  Complaint under Section 12 of The Consumer Protection Act 1986 Respectfully …………….: 1. That the relevant facts and the facts leading to filing of present complaint are given in brief hereunder in chronological order for the convenience of your honor :- Date ______ Events ______ 2. ________  GROUNDS 3. That the above being the background of the case, the complainant is entitled to maintain and file the present complaint before this Hon'ble Forum on the following grounds amongst others, each one of which is without prejudice to others, and seeks the indulgence of this Hon'ble Forum to issue directions or orders to the opposite parties deemed appropriate  (a) That such an act and omission on the part of the opposite parties amounts to deficiency in service, restrictive trade practice and unfair trade practice under the purview of the Consumers Protection Act. (b) That the complainant has suffered lot of avoidable mental agonies, physical harassment and financial loss, irreparable loss and injury at the hands of the opposite parties for which the complainant deserves to be amply and suitably compensated in terms of money in the interest of justice. (c) That the opposite parties deserves to be saddled with heavy and extra-ordinary costs so that the opposite parties can be deterred from adopting such mal-practice in future. (d) That the complainant herein deserves to be amply compensated in terms of money for the inconvenience, traveling expenses, for mental agonies, damages, delayed service/no service, interest, and loss suffered due to negligence and dereliction of duties by the opposite parties. 4. That the complaint is within the period of limitation.  5. That this Hon'ble Forum has a jurisdiction to entertain and to try the complaint as the headquarters of both the complainants and the opposite parties are with in the jurisdiction of this Hon'ble Forum. 6. It is, therefore, prayed that this Hon'ble Forum may be pleased to pass the following orders, directions and grant the following reliefs in favour of The complainants in the interest of justice :- (a) Direct the opposite parties to refund the excessive charges levied from the complainant along with interest @ ____________________________… from the date of payment till realisation;(b) Saddle the opposite parties with special and extra-ordinary costs as deemed fit so as to deter them from adopting such malpractice in future;  (c) Award a compensation of Rs ……………….- to the complainant on account of mental agony, physical harassment, and financial loss;  (d) Allow the cost of this complaint;  (e) Pass such other orders in favour of the complaints as deemed fit and proper in the facts and circumstances of the case.  AND FOR THIS ACT OF KINDNESS, THE HUMBLE APPLICANTS AS IN DUTY BOUND, SHALL EVER PRAY ……………………………………. Complainant ______ Through, Advocate  BEFORE THE DISTRICT CONSUMER  DISPUTE REDRESSAL FORUM                       AT …………………. Complaint No:______ of 20…….. ………………………………………………………………………………………Complainant  Versus ……………………………………………………………………………………….Respondents  Affidavit in support of complaint Under Section 12 of the Consumer Protection Act 1986 I,______________________________, do hereby solemnly affirm and declare as under :  1. That the accompanying complaint has been prepared under my instructions.  2. That the contents of paras 1 to _____ of the complaint are correct and true to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true to the best of my knowledge and no part of it is false and nothing material has been concealed therefrom.  Affirmed at ………………………..this the ______.  Deponent

Download Word Document In English. (Rs.50/-) CONSUMER ELECTRICITY COMPLAINT  BEFORE THE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM AT …………………. Complaint No: ______ of 20…. …………………………….……………………………………………………………..Complainant  Versus ………………………………………………..……………………………………………Respondents  Complaint under Section 12 of The Consumer Protection Act 1986 Respectfully …………….. 1. That the complainant herein is practicing advocate at _____________ since___________ ____. The profession of the complainant is non-commercial and the complainant is practicing to earn livelihood by way of self-employment besides providing the legal services to the needy litigants who ever comes to the complainant with their grievances. 2. That the complainant has his office at __________________ and has installed an electrical meter bearing No. _________________, and the account No. of the complainant given by the opposite parties is ____________________. 3. That the opposite parties are charging from the complainant for the electrical consumption at the commercial rates @ Rs. __________________ per unit for the meter installed in the office premises of the complainant, whereas the opposite parties ought to have charged at the rate of non-commercial rates, ie; domestic rates from the complainant. 4. That the difference of excessive charges being made by the opposite parties for the period given herein under is tabulated hereunder for the kind convenience of this Hon'ble court:- 5. That even from the consumption pattern of the above electrical meter of the complainant it is amply evident that the complainant has been using the electricity like the domestic user and no machinery etc requiring high load and for that matter charging at the commercial rate is required to be charged of the complainant. 6. That the complainant has personally brought this fact to the notice of the O.Ps and requested them not to charge at the rate of Commercial connection from the complainant. But the O.Ps are reluctant to accept this request of the complainant.  GROUNDS 7. That the above being the background of the case, the complainant is entitled to maintain and file the present complaint before this Hon'ble Forum on the following grounds amongst others, each one of which is without prejudice to others, and seeks the indulgence of this Hon'ble Forum to issue directions or orders to the opposite parties deemed appropriate :- (a) That such an act and omission on the part of the opposite parties amounts to Deficiency in Service, Restrictive Trade Practice and Unfair Trade Practice under the purview of the Consumers Protection Act.  (b) That it is settled principle of law that the office of an advocate is non-commercial and it has no nexus even if it is situated in commercial area. _______  (c) That the complainant has suffered lot of avoidable mental agonies, physical harassment and financial loss, irreparable loss and injury at the hands of the opposite parties for which the complainant deserves to be amply and suitably compensated in terms of money in the interest of justice.  (d) That the opposite parties deserves to be saddled with heavy and extra-ordinary costs so that the opposite parties can be deterred from adopting such mal-practice in future.  (e) That the complainant herein deserves to be amply compensated in terms of money for the inconvenience, traveling expenses, for mental agonies, damages, delayed service/no service, interest, and loss suffered due to negligence and dereliction of duties by the opposite parties.  (f) That the impugned act on the part of the opposite parties is against the well-settled principles of law laid down by the Hon'ble Apex Court, High Courts, National Commission and State Commissions in catena of cases. 4. That the complaint is within the period of limitation. 5. That this Hon'ble Forum has a jurisdiction to entertain and to try the complaint as the headquarters of both the complainants and the opposite parties are with in the jurisdiction of this Hon'ble Forum. 6. It is, therefore, prayed that this Hon'ble Forum may be pleased to pass the following orders, directions and grant the following reliefs in favour of The complainants in the interest of justice :- (a) Direct the opposite parties to refund the excessive charges levied from the complainant along with interest @ 24% from the date of payment till realisation; (b) Saddle the opposite parties with special and extra-ordinary costs as deemed fit so as to deter them from adopting such malpractice in future;  (c) Award a compensation of Rs 10,000/- to the complainant on account of mental agony, physical harassment, and financial loss;  (d) Allow the cost of this complaint;  (e) Pass such other orders in favour of the complaints as deemed fit and proper in the facts and circumstances of the case.  AND FOR THIS ACT OF KINDNESS, THE HUMBLE APPLICANTS AS IN DUTY BOUND, SHALL EVER PRAY ………………………………… Complainant _________________ Through, Advocate  BEFORE THE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM AT ……………………….. Complaint No: ______ of 20…… ………………………………………………………………………………………………..Complainant  Versus ……………………………………….……………………………………………………… Respondents  Affidavit in support of complaint Under Section 12 of the Consumer Protection Act 1986 I,___________________________, do hereby solemnly affirm and declare as under :  1. That the accompanying complaint has been prepared under my instructions.  2. That the contents of paras 1 to _____ of the complaint are correct and true to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true to the best of my knowledge and no part of it is false and nothing material has been concealed therefrom.  Affirmed at …………………_______________…….. this the ______.  Deponent

Download Word Document In English. (Rs.40/-) CONSUMER EXECUTION 2  BEFORE THE HON'BLE DISTRICT CONSUMER REDRESSAL FORUM AT ………………….. Application No : ______ of 20…………….in Complaint No : _______ ………………………………………………………………………………..Applicant/Complainant  Versus …………………………………………………………………………………Respondents/Non-applicants  Application Under Section 25 and 27 of the Consumer Protection Act 1986 Respectfully ………………-  That the applicant hereinabove has filed a complaint No. _________________, which your honour were pleased to decide on _____________________ [Annexure C-1] with the following directions to the respondents :-  "As a result of the above, we accordingly order to the OPs to refund the amount as mentioned in para 3 (column 4) of the order with interest at the rate of 12% per annum with effect from the date as shown in column 5 (para 3) of the order supra till the final payment is made. The litigation cost is assessed at Rs. 500/- each. These payments are made by the OPs finance company within a period of sixty days from the date of receipt of copy of this order. A copy of this order be placed on each consolidated file. The file after due completion and after supplying the copy of this order to the parties free of costs, be consigned to record room."  2. That it is apparent from the above orders passed by this Hon'ble Forum that the order was comprehensive, unambiguous and clear in directing the respondents to comply with the same within _______________ days.  . That the said orders of this Hon'ble Forum were duly served on the respondents by the complainant and the complainant asked the contemnors to make the payment on various occasions thereafter. The contemnors have straightaway refused to make the payment stating that they will make payments of only those persons who have not filed cases in the court. _____ legally the service of the above orders is complete on the respondents.  That despite the orders of this Hon'ble forum having duly been served on and brought to the notice of the respondents, the respondents have not complied with the same within the specified period.  . That the respondents have thus conducted themselves in the most reprehensible manner showing scant regard to the orders of this Hon'ble Forum which conduct on their part is palpably, manifestly and gravely contumacious and makes the contemnors/respondents liable to be dealt with in accordance with the law and punished severely for willfully, deliberately and intentionally flouting, defying and disobeying the authority of this Hon'ble forum.  . That it is apparent from the material placed on record that no iota of doubt is left regarding the contemnors having scant regard and utter disregard to the sacrosanct orders of this Hon'ble forum, and the contemnors are prima facie guilty of the contempt of the court for having deliberately and willfully disobeyed the orders of this Hon'ble forum and they deserve to be dealt with and punished severely in accordance with the law as by their such unbecoming act they have tended to lower the authority of this Hon'ble forum and tended to interfere with the due process of the judicial proceedings and administration of justice as their this conduct may make execution of order infructuous. Their such conduct is manifest of their malafide intentions throughout. 7. That the interest of justice demands that the contemnors/respondents are dealt with and punished severely in accordance with the law for their willful, deliberate and intentional disobedience of the orders of this Hon'ble forum. Otherwise, if the contemnors are let go Scott free the litigant will lose their confidence and faith in the judicial proceedings.  t is, therefore, most respectfully prayed that this Hon'ble forum may be pleased to grant the following reliefs/pass the following orders :-  (a) That the contemnors/respondents be severely dealt with and punished in accordance with the law for having willfully, deliberately and intentionally not complied with the orders of this Hon'ble forum, thereby lowering the dignity of this Hon'ble forum; (b) The execution proceedings be initiated for execution of the above orders of this Hon'ble forum; (c) The respondents/contemnors be burdened with extra heavy costs; (d) Such other orders may also be passed in favour of the complainant as deemed fit and proper by this Hon'ble forum in the facts and circumstances of the case.  AND FOR THIS ACT OF KINDNESS, THE HUMBLE APPLICANT AS IN DUTY BOUND, SHALL EVER PRAY ……………………………….. Applicant ______ Through, Advocate  BEFORE THE HON'BLE DISTRICT CONSUMER REDRESSAL FORUM AT ………………………. Application No : ______ 20……… in Complaint No :______ _________…………………………………………………….Applicant/Complainant  Versus …………………..……………………………………………………Respondents/Non-applicants  Affidavit in support of Application under Section 25 and 27 of the Consumer Protection Act I…………………………, do hereby solemnly affirm and declare as under :-  1. That the accompanying application has been prepared under my instructions.  2. That the contents of paras 1 to 8 of the accompanying application are true and correct to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true, no part of it is false and nothing material has been concealed therein.  Affirmed at …………….. this the ______.  Deponent

Consumer Court Complaint Format BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM COMPLAINT  No.__________ OF IN THE MATTER OF: (Name and address of the complainant) �ComplainantVersus(Name and address of the opposite party) �Opposite Party Complaint Under Section 12 of the Consumer Protection Act Most Respectfully Submitted as Under: 1. That the complainant is a consumer within the definition of the Consumer Protection Act and is constrained to approach this Forum against the gross acts of the opposite party wherein he has committed serious deficiency of services and unfair trade practices. 2. That the brief facts leading to the filing of the present complaint are as under: (Narrate the brief facts of the matter) 3. That the supportive documents above are as under:(Enclose all the documents in support) 6. That the aforesaid amounts to deficiency in services and unfair trade practice and the Complainant is entitled to refund of his entire amount of money paid to the opposite party. The Complainant is also entitled to a compensation of Rs. —————- against the aforesaid deficiency of services by the opposite party, as the Complainant has been made to suffer due to the abovesaid acts of the opposite party. The complainant is also entitled to compensation in lieu of physical pain, mental agony, and trauma due to all this. PRAYER It is, therefore, prayed that the court may direct the opposite party to refund the entire amount paid to him along with interest at the market rate along with an amount of Rs. ———————– as compensation to the complainant. That the complainant is also entitled to the cost of the present litigation.Any other order as the Honourable Court may deem fit and proper in the facts and circumstances in favor of the complainant be passed. COMPLAINANT New Delhi List of documents to be attached with the Consumer Court Complaint Format BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM COMPLAINT No.__________ OFIN THE MATTER OF: LIST OF DOCUMENTS ON BEHALF OF THE COMPLAINANT. (Name and address of the complainant) �ComplainantVersus(Name and address of the opposite party) �Opposite party COMPLAINANT Through ARs Download Word Document In English. (Rs.20/-) Download PDF Document In Marathi. (Rs.20/-)

Download Word Document In English. (Rs.40/-) CONSUMER INSURANCE COMPLAINT  BEFORE THE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM AT ……………………… Complaint No.: ______ of 20……… ………………………………………..………………………………………………….Complainant  Versus ……………………………………………..………………………………………………Respondents  Complaint under Section 12 of The Consumer Protection Act 1986 Respectfully …………………..: 1. That the relevant facts and the facts leading to filing of present complaint are given in brief hereunder in chronological order for the convenience of your honour :- Date ______ Events ______ 2. __  GROUNDS 3. That the above being the background of the case, the complainant is entitled to maintain and file the present complaint before this Hon'ble Forum on the following grounds amongst others, each one of which is without prejudice to others, and seeks the indulgence of this Hon'ble Forum to issue directions or orders to the opposite parties deemed appropriate :-  (a) That such an act and omission on the part of the opposite parties amounts to deficiency in service, restrictive trade practice and unfair trade practice under the purview of the Consumers Protection Act.  (b) That the respondents can not be permitted to reap the fruits of their own wrong, i.e.; the deceased has sent a cheque well within the stipulated period along with penal interest. The respondents have encashed the same. Now it does not lie in the mouth of the respondents to say that the encashment was made by them belatedly and therefore, this disentitles the complainant from getting the benefits of insurance.  (c) The respondents have taken hyper technical view of the matter. The plea taken by the respondents for not allowing the claim of the complainant is based on flimsy and unconscionable grounds, which is not sustainable in the eyes of law. The plea taken by the respondents is against the well settled principles of law laid down by the Hon'ble Apex court and various high courts. That the respondents can not be allowed to raise such a hyper technical objection for rejection of the claim of the complainant at this stage.  (d) That it was incumbent upon the respondents to pay the death claim immediately otherwise, the very purpose of getting insurance is frustrated. After all what does a man insure himself for - undoubtedly to save his family from immediate financial crisis in the event of his death which is unforeseen and not to run the business of the respondents.  (e) That the complainant being a public undertaking authority cannot adopt the measures and policy of unjust enrichment by repudiating and rejecting the legitimate, just and rightful claims of the complainant on hyper technical grounds.  (f) That the complainant has suffered lot of avoidable mental agonies, physical harassment and financial loss, irreparable loss and injury at the hands of the opposite parties for which the complainant deserves to be amply and suitably compensated in terms of money in the interest of justice.  (g) That the opposite parties deserves to be saddled with heavy and extra-ordinary costs so that the opposite parties can be deterred from adopting such mal-practice in future. (h) That the complainant herein deserves to be amply compensated in terms of money for the inconvenience, traveling expenses, for mental agonies, damages, delayed service/no service, interest, and loss suffered due to negligence and dereliction of duties by the opposite parties. 4. That the complaint is within the period of limitation.  5. That this Hon'ble Forum has a jurisdiction to entertain and to try the complaint as the headquarters of both the complainants and the opposite parties are with in the jurisdiction of this Hon'ble Forum. 6. It is, therefore, prayed that this Hon'ble Forum may be pleased to pass the following orders, directions and grant the following reliefs in favour of The complainants in the interest of justice :- (a) Direct the opposite parties to _____ along with interest @ 24% from the date of payment till realisation;  (b) Saddle the opposite parties with special and extra-ordinary costs as deemed fit so as to deter them from adopting such malpractice in future;  (c) Award a compensation of Rs 10,000/- to the complainant on account of mental agony, physical harassment, and financial loss;  (d) Allow the cost of this complaint;  (e) Pass such other orders in favour of the complaints as deemed fit and proper in the facts and circumstances of the case.  AND FOR THIS ACT OF KINDNESS, THE HUMBLE APPLICANTS AS IN DUTY BOUND, SHALL EVER PRAY ……………………………. Complainant ______ Through, Advocate  BEFORE THE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM AT  ……………………………………… Complaint No:______ of 20……….. ___________________________________________________________Complainant  Versus ………………………………………………………………………………………………………………….Respondents  Affidavit in support of complaint Under Section 12 of the Consumer Protection Act 1986 I,_______________________, do hereby solemnly affirm and declare as under :  1. That the accompanying complaint has been prepared under my instructions.  2. That the contents of paras 1 to __________ of the complaint are correct and true to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true to the best of my knowledge and no part of it is false and nothing material has been concealed therefrom.  Affirmed at………………. this the ______.  Deponent

Download Word Document In English. (Rs.40/-) Download PDF Document In Marathi. (Rs.40/) BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM                  (DISTRICT _____________) CONSUMER COMPLAINT NO. _______ OF 2017 IN THE MATTER OF:- D ______ S/o Shri ________ R/o ________ VERSUS 1. District Manager, Telephones   ________________________- 2. Sub-Divisional Officer Phones, OPP. PARTY NO. 1 OPP. PARTY NO. 2 COMPLAINANT COMPLAINT UNDER SECTION 12 OF THE CONSUME PROTECTION ACT, 1986 MOST RESPECTFULLY SHOWETH:-       This complaint is present under Section 12 of the Consumer Protection Act, 1986 on the ground stated herein under:      1. That Complainat is a subscriber of telephone No. ____ prior to _____ number whereof was ______.      2. That his telephone went out of order on ______. Several complaints were lodged with the department concerned which did not yield any result.      3. That a written complaint was lodged by him in the office of the opposite party No. 1 on _____ and also on ______. Nothing happened. He then approached personally to the Sub- Divisional Officer Phones _____and filed a written complaint with him on _____. On ____ his telephone line was made operational.      4. That on ________, the communication system installed at the residence of the complainant was again found paralysed. The matter was again reported to the department. Authorities did not take any action. He then lodged a written complaint in the office of the opposite party No. 2 on _______. It did not find any response from the opposite parties. Another written complaint was lodged in the office of the opposite party No. 2 on ______. It also remained unattended. Complainant then moved to the opposite party No. 1 and presented before him a written complaint on _______ whereafter the telephone service of the complainant was revived on the same day after continuous 24 days fault in the line.      5. That the complainant paid his telephone bill dated ______ amounting to Rs. _____ on _____ vide receipt No. ____ . On ______ he was asked by the Opposite Party to pay bill dated _____ by _______ failing which telephone connection was liable to be disconnected by 5 p.m. same day. The complainant never received bill dated ________ till date in original. He approached the opposite party for a duplicate bill dated _____ when he was told by him that another bill dated ______ be paid on the same day itself without which the payment of bill dated _____ would not be accepted. Request of the complainant to trace and produce receipt of payment of bill dated _____ was turned down by the opposite parties and the complainant was forced to pay both the bills on ______ although the bill dated _____ stood paid vide receipt No. _____ dated ________.     6. That bill dated ______ charged Rs. _____ on account of rent from _____ to ____. Bill dated ______ charged for rent from _____ to ______. Thus applicant has been charged rent for the month of July ____ twice.     7. That on account of dereliction of duty and negligence on part of the opposite parties No. 1 and 2 the complainant suffered loss and injury due to deprivation, harassment, mental agony and loss of professional practice and for which he is entitled to compensation and refund of excess amount charged by the department.     8. That the complainant sent a notice to each of the opposite parties by registered post asking them to pay him a sum of Rs. _____which now stands to Rs. _____ along with interest thereon till date of the actual payment to which none of them responded.     9. That in interest of justice the complainant should be paid by the department through the opposite parties as under :       (1)Compensation of Rs. ____ @ _____ per day for 69 days during which the telecommunication system remained paralysed, for the loss and injury caused to the complainant due to negligence and derelication of duly on the part of the opposite parties.       (2)Payment of Rs. ______ as stated in para 5 hereto along with interest @12% p.a. till the date of actual payment.       (3)Payment of Rs. ______ as refund of rental for 69 days as stated in paras 2,3 and 4 thereof.       (4)Payment of a sum of Rs. _____ being amount of rent for the month of July charged by the opposite parties twice as stated in Para. 6 hereto.       (5)Payment of a sum of Rs. _____ towards cost of notices including charges for stationary postage etc., given tyo the opposite parties.        10. That in support of the above averments and claims documents have been enclosed alongwith this complaint.        11. That the cause of action arose on ______ when the telephone of the complainant went out of the order and the system remained disputed for long 60 days merely due to the dereliction of duty and negligence of the opposite parties.        12. That for the purposes of Section 11 of the Act compensation claimed by the complainant is below Rs. _______ so this Forum has jurisdiction to determine and adjudicate upon this consumer dispute.        13. That there is a duty cast upon the District Manager Telephones, the opposite party No. 1 and the officials working under him to maintain trouble free service of the communication system installed at the premises of the complainant and to which they have miserable failed which has put the complainant to great deal of inconvenience, expense and mental agony. 14. That in the interest of justice the claims of compensation and refund should be allowed and also the interest as stated here before PRAYER      It is therefore, most respectfully prayed that this petition be kindly allowed, an amount of Rs______and interest wherever due be declared payable to the complainant by the opposite parties and the Opposite parties be directed to pay the amount as aforesaid to the complainant within 30 days of the Hon‟ble Forum                                                                                    Complainant Dated _____________- Note : An affidavit in suport to be annexed                                              *****

Download Word Document In English. (Rs.40/-) Download PDF Document In Marathi. (Rs.40/) CONSUMER COMPLAINT No.2  BEFORE THE HON'BLE TN STATE CONSUMER REDRESSAL COMMISSION AT …………………………… Complaint No.: ______ /…………………. ………………………………………………………………………………………………………..Complainant  Versus ………………………………………………………………………………………………………..Respondents  Complaint under Section 17 (a) (i) of The Consumer Protection Act 1986 Respectfully Sheweth: 1. That the relevant facts and the facts leading to filing of present complaint are given in brief hereunder in chronological order for the convenience of your Lordships:- Date______ Events ______ 2. That _______  GROUNDS 3. That the above being the background of the case, the complainant is entitled to maintain and file the present complaint before this Hon'ble Commission on the following grounds amongst others, each one of which is without prejudice to others, and seeks the indulgence of this Hon'ble Commission to issue directions or orders to the opposite parties deemed appropriate :-  (a) That such an act and omission on the part of the opposite parties amounts to deficiency in service, restrictive trade practice and unfair trade practice under the purview of the Consumers Protection Act.  (b) That _........................................  (c) ___________________________That the complainant has suffered lot of avoidable mental agonies, physical harassment and financial loss, irreparable loss and injury at the hands of the opposite parties for which the complainant deserves to be amply and suitably compensated in terms of money in the interest of justice.  (d) That the opposite parties deserves to be saddled with heavy and extra-ordinary costs so that the opposite parties can be deterred from adopting such mal-practice in future.  (e) That the complainant herein deserves to be amply compensated in terms of money for the inconvenience, traveling expenses, for mental agonies, damages, delayed service/no service, interest, and loss suffered due to negligence and dereliction of duties by the opposite parties.  (f) That opposite parties are stopped due to their own act, deed and conduct from denying the rightful claim of the complainant. 8. That the complaint is within the period of limitation. 9. That this Hon'ble Commission has a jurisdiction to entertain and to try the complaint as the headquarters of both the complainants and the opposite parties are within the jurisdiction of this Hon'ble Commission. 10. It is, therefore, prayed that this Hon'ble Commission may be pleased to pass the following orders, directions and grant the following reliefs in favour of the complainant in the interest of justice :- (a) Direct the opposite parties to pay a full sum of _____ along with interest @ 24% from the date of payment till realisation;  (b) Direct the _______  (c) Saddle the opposite parties with special and extra-ordinary costs as deemed fit so as to deter them from adopting such malpractice in future;  (d) Award a compensation of Rs ______ to the complainant on account of mental agony, physical harassment, and financial loss;  (e) Allow the cost of this complaint;  (f) Pass such other orders in favour of the complaints as deemed fit and proper in the facts and circumstances of the case. AND FOR THIS ACT OF KINDNESS,  THE HUMBLE APPLICANTS AS IN DUTY BOUND, SHALL EVER PRAY. ………………………………. Complainant _________________ Through, Advocate  Before the Hon'ble TN State Consumer Redressal Commission at …………………………. Complaint No.: ______ /…………. ……….…………………………………………………………………………………………Complainant  Versus ……..……………………………………………………………………………………………Respondents  Affidavit in support of complaint Under Section 17 of the Consumer Protection Act 1986 I,____________________________, do hereby solemnly affirm and declare as under:-  1. That the accompanying complaint has been prepared under my instructions.  2. That the contents of paras 1 to ________________ of the complaint are correct and true to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true to the best of my knowledge and no part of it is false and nothing material has been concealed therefrom.  Affirmed at ………………………. this the ______.  Deponent

CONSUMER COMPLAINT RESTORATION  BEFORE THE HON'BLE DISTRICT CONSUMER REDRESSAL FORUM AT …………………….. App. No.:______ of 20…………… in Complaint No.:______ ………………………………………………………………………………………….Complainant/Applicant  Versus …………………………………….………………………………………………………Respondent/Non-Applicants  Application for restoration of Complainant dismissed in default. Respectfully …………….1. That the above noted Complaint was filed in this Hon'ble Forum by the complainant on . ____.____. 2. That when the above noted complaint came up for hearing on _______________, this Hon'ble Forum was pleased to dismiss the same in default.  3. That the absence of the complainant on the date of hearing was neither intentional nor willful, but for the good and sufficient reasons hereinabove stated. Interest of justice therefore, demands that the complaint is restored to its original position so that the substantial dispute involved in the complaint can be adjudicated upon on its merit by this Hon'ble court.  4. It is, therefore, most respectfully prayed that this application may kindly be allowed and the above complaint may kindly be restored to its original position in the interest of justice. Such other orders may kindly also be passed as deemed fit and proper in the facts and circumstances of case. ……………………… Complainant/Applicant _________________ Through, Advocate  BEFORE THE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM AT ………………………………….. App No.: ______ of 20………….. Complaint No: ______ ….……………………………………………………………Complainant/Applicant  Versus ………………………………………………………………………Respondents  Affidavit in support of Application for restoration I, ____________________________, do hereby solemnly affirm and declare as under :  1. That accompanying application has been prepared under my instructions.  2. That the contents of paras 1 to ____________ of the complaint are correct and true to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true to the best of my knowledge and no part of it is false and nothing material has been concealed therefrom.  Affirmed at…………………………….this the ______.  Deponent  Download Word Document In English. (Rs.30/-) Download PDF Document In Marathi. (Rs.30/-)

CONSUMER SETTING ASIDE INTERIM ORDER  BEFORE THE HON'BLE TN STATE CONSUMER REDRESSAL COMMISSION AT …………… App. No.:____________./…………………….…. in Complaint No.: ______ ………………………………………………………..Complainant/Applicant                                          Versus ……….…………………………………………………Respondent/Non-Applicants  Application for setting aside the ex-parte orders Respectfully Sheweth:  1. That the above noted Complaint was fixed for _____ for _____.  2. That the OP/applicant could not put appearance before this Hon'ble forum on _____ due to the reqasons that _____  3. That the absence of the OP/Applicant on the date of hearing was neither intentional nor willful, but for the good and sufficient reasons hereinabove stated. Interest of justice therefore, demands that the ex-parte order passed by this Hon'ble Forum on are set-aside and the OP/applicant is permitted to so that the substantial dispute involved in the complaint can be adjudicated upon on its merit by this Hon'ble court. No harm or prejudice will be caused to the complainant if the ex-parte orders dated __ are set aside by this Hon'ble forum.  4. It is, therefore, most respectfully prayed that this application may kindly be allowed and the ex-parte order _____ passed by this Hon'ble forum may kindly be set aside and the OP/applicant may kindly be allowed to ____ in the interest of justice. Such other orders may kindly also be passed as deemed fit and proper in the facts and circumstances of case.  ……………………………………….. Complainant/Applicant ______ Through, Advocate  BEFORE THE DISTRICT CONSUMER DISPUTE REDRESSAL FORUM AT……………………………………………… App No.:_________________/_________________. Complaint No: _______ ………………………………………………………………………………………….Complainant/                                                    Versus ____________________________________________.Respondents  Affidavit in support of Application for restoration  I,_______________________________, do hereby solemnly affirm and declare as under :  1. That accompanying application has been prepared under my instructions.  2. That the contents of paras 1 to _________________ of the complaint are correct and true to the best of my knowledge.  3. That I further solemnly affirm and declare that this affidavit of mine is correct and true to the best of my knowledge and no part of it is false and nothing material has been concealed therefrom.  Affirmed at…………………………..this       the ______ .  Deponent  Download Word Document In English. (Rs.20/-)

Affidavit for Consumer Complaint under Section 12 of Consumer Protection Act before District Consumer Disputes Redressal Forum. Format of affidavit for Consumer Complaint under Section 12 of Consumer Protection Act. Consumer Complaint under Section 12 of Consumer Protection Act to District Consumer Disputes Redressal Forum should be attached with affidavit. As per section 12 A complaint in relation to any goods sold or delivered or agreed to be sold or delivered or any service provided or agreed to be provided may be filed with a District Forum. Sample Format of Affidavit for Consumer Complaint is given below:  BEFORE THE HON'BLE CONSUMER DISPUTES REDRESSAL FORUM NEW DELHI COMPLAINT NO._____ OF 20__ IN THE MATTER OF: ____________ AND ANR                                          COMPLAINANTVERSUS  _______DEVELOPERS LTD & OTHERS                        OPPOSITE PARTIES AFFIDAVIT I, Mrs. _______________, Wife of Shri. _______________, aged about years, resident of ______________________________, New Delhi _____, do hereby solemnly affirm and declare as under:1. That I am one of the Complainants in the above matter and am well conversant with the facts and circumstances of the above Complaint and competent to depose the present Affidavit.2. That I have read and understood the contents the above Complaint filed on my behalf and I state that the contents whereof are true and correct to my personal knowledge and the submissions made therein are true and correct to my knowledge on the basis of legal advise received and believed to be correct. DEPONENT VERIFICATION I the Deponent above named do hereby verify that the contents of the above Affidavit are true and correct to my personal knowledge and nothing material has been concealed or falsely stated.Verified at New Delhi on this day ___of _________20__. DEPONENT   Section 12 of Consumer Protection Act 1986 12. Manner in which complaint shall be made.- (1) A complaint in relation to any goods sold or delivered or agreed to be sold or delivered or any service provided or agreed to be provided may be filed with a District Forum by- (a) the consumer to whom such goods are sold or delivered or agreed to be sold or delivered or such service provided or agreed to be provided; (b) any recognised consumer association whether the consumer to whom the goods sold or delivered or agreed to be sold or delivered or service provided or agreed to be provided is a member of such association or not; (c) one or more consumers, where there are numerous consumers having the same interest, with the permission of the District Forum, on behalf of, or for the benefit of, all consumers so interested; or (d) the Central or the State Government, as the case may be, either in its individual capacity or as a representative of interests of the consumers in general. (2) Every complaint filed under sub-section (1) shall be accompanied with such amount of fee and payable in such manner as may be prescribed. (3) On receipt of a complaint made under sub-section (1), the District Forum may, by order, allow the complaint to be proceeded with or rejected: Provided that a complaint shall not be rejected under this sub-section unless an opportunity of being heard has been given to the complainant: Provided further that the admissibility of the complaint shall ordinarily be decided within twenty-one days from the date on which the complaint was received. (4) Where a complaint is allowed to be proceeded with under sub-section (3), the District Forum may proceed with the complaint in the manner provided under this Act: Provided that where a complaint has been admitted by the District Forum, it shall not be transferred to any other court or tribunal or any authority set up by or under any other law for the time being in force. Explanation.-For the purposes of this section, "recognised consumer association" means any voluntary consumer association registered under the Companies Act, 1956 (1 of 1956) or any other law for the time being in force. Download Word Document In English. (Rs.20/-) Download PDF Document In Marathi. (Rs.20/-)